Who we are
Find flexible solutions for an unpredictable world
Teleperformance in Nigeria is the only global CX outsourcer that operates in Nigeria the biggest English-speaking African country, with the largest internet & mobile telephony population. This strategic location allows access to the largest talent pool in the country for managing social media sales and marketing programs, content management, and training. Teleperformance in Nigeria accelerates client’s growth within the sub-Saharan African nations by providing multilingual capabilities such as Native English, French, Hausa, Yoruba, and Igbo. Teleperformance in Nigeria transforms passion into excellence, with a large global footprint, we bring together best practices and experience from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytics, and a strategic location. This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer experience wherever you need us. We are moved by passion. It defines us. It motivates us. It moves us forward.
We deliver advanced digital business services through
Smarter Solutions
Seamless Operations
Global Scale with Local Expertise
A Culture of Caring
The right level of support at the right time, personalized
Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:
Digital Strategies
Intelligent Automation
Advanced Analytics
A Perfectly Balanced Approach
Case Study: Top-Performing Hub in Lagos, Nigeria
Explore Africa’s potential with flexible, secure, and cost-effective service options
One American online social media giant wanted to invest in Africa's increasingly competitive market. With no experience doing business on the continent, the company wanted to partner with a provider who could offer guidance for effectively expanding into new, African markets while also aligning the right support resources and technology.
Real results
Ranked as the “Top Performing” hub within the client’s network!
Teleperformance offered secure, state-of-the-art operations in Lagos, Nigeria. This strategic location allowed the client to access the largest talent pool in the country for managing social media sales and marketing programs, content management, and training. This proven strategic operation in Lagos will accelerate client growth within the sub-Saharan African nations by providing multilingual capabilities that will help build and grow an African-centric technology ecosystem.
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