TAP Digital Transformation | Teleperformance in India

Crafting fitting solutions for Digital Transformation with CX Consulting and Applied Intelligence

TAP Digital Innovation

In the ever-evolving digital innovation landscape, Teleperformance in India offers accelerated digital transformation solutions, elevated customer experience and Back-Office services through knowledge services with a perfect blend of technology and human empathy for leading brands.

Powered by TAP (Technology, Analytics and Process Excellence) framework and LEAN Six Sigma methodology, we offer transformation solutions and consulting for creating meaningful interactions through RPA & Automation, Artificial Intelligence and Advanced Analytics.

Delivering the right experience at the right time.

Awards and recognitions

ACEF 10Th Global Customer Engagement Awards Logo

2021 | Teleperformance India was certified as Silver at the 10th ACEF Global Customer Engagement Award 2021

Teleperformance India was certified as Silver at the 10th ACEF Global Customer Engagement Award 2021 for its successful use of innovative technology.

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2021 | Teleperformance India was awarded a Gold Stevie in Asia Pacific Stevie Awards for Innovation in Customer Service

Teleperformance in India bagged a Gold Stevie in Asia Pacific Stevie Awards among over 900 nominations across categories for its innovative TPCC solution that enables Teleperformance's biggest global initiative of WAHA to break geographic barriers and drive effective customer service.

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2021 | Teleperformance India was recognized at the CIOIOO Awards 2021

Teleperformance India has been recognized amongst the seven winners in CIO100 Special Award – Cloud Mavens by IDG. Teleperformance India's CIO - Vispi Palsetia and his team led the award-winning 'Cloud First' project, that enabled us to deliver zero-disruption services.

We are trusted with billions of unique interactions worldwide.

Teleperformance India is the designated Center of Excellence for Back-Office Outsourcing Services and Transformation Solutions for seamless Customer Engagement powered by Robotics, Artificial Intelligence and Advanced Analytics.

Want to connect with us? Contact us: connect@teleperformance.com

Gurugram: +91 124 422 1050

Mumbai: +91 22 6677 6000

 

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